21st Century Insurance Сustomer Service

Auto Insurance:

Get a Quote (Auto) 1-877-310-5687
Policy Service 1-877-401-8181
Claims Information 1-888-244-6163
21st Roadside Assistance 1-800-439-5587

Additional Products

  • Homeowners and Renters Insurance 1-877-834-7532
  • Mobile- Modular Home Insurance 1-800-903-8114
  • Specialty Homeowners Insurance 1-800-903-8114
  • Personal Umbrella Insurance 1-800-222-2007
  • Antique Auto Insurance 1-877-618-7001
  • Motorcycle Insurance 1-800-903-8114
  • Flood Insurance 1-800-222-2007
  • Family Boaters Insurance 1-800-903-8114
  • Personal Watercraft Insurance 1-800-903-8114
  • Auto Mechanical Breakdown Insurance 1-866-907-3308
  • Life Insurance 1-800-327-6377

Mail Addresses

General Inquiries

Corporate Headquarters
21st Century Insurance
3 Beaver Valley Road
Wilmington, DE 19803

Payments

Payments sent by regular mail
Insurance Payment Processing Center
PO Box 7247-0302
Philadelphia, PA 19170-0302

Payments sent by overnight mail

21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Policy Correspondence

Policy correspondence by regular mail
21st Century Insurance
PO Box 15510
Wilmington, DE 19886-9252

Policy correspondence by overnight mail

Overnight- Correspondence
21st Century Insurance
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Claims

Claims- Centralized mailing address
National Document Center
Email: claimsdocuments@farmersinsurance.com
PO Box 268994
Oklahoma City, OK 73126-8994
Fax: 877-217-1389

Claims – Medical/PIP documents involving FL, NJ, NY
PO Box 268995
Oklahoma City, OK 73126-8995

Claims – Medical/PIP documents involving all other states
PO Box 268993
Oklahoma City, OK 73126-8993