Acer Сustomer Service

Phone support:

For “How To” questions or Out of Warranty Phone Support, Answers by Acer can help you:

  • Virus/malware/spyware removal
  • Home networking setup for multiple PC’s, printers, etc.
  • Backup and recovery of data
  • Installation and use of 3rd party software

To rake advantage of the service it’s required to complete verification. To verify that you are eligible for free phone support, enter your SNID (help locate) number. This is the 11-character value located next to the bar codes on the bottom of your product label. You may also enter your 22 character serial number:
http://us.acer.com/ac/en/US/content/service

Frequently Asked Questions:
http://acer.custhelp.com/app/answers/list

Ask a question:
http://acer.custhelp.com/app/pre_ask_launch

Online chat:
http://acer.custhelp.com/app/chat/pre_chat_launch