Air Canada Сustomer Service

Contacting Air Canada Customer Service Center

Air Canada is one of Canada’s largest passenger and commercial airlines. The company flies more than 33 million customers across the country, internationally and to regional locations. The goal of Air Canada is to enhance the customer experience whenever possible. Within the organization, the focus points include:

  • Safety
  • Customer Value
  • Collaborative Relationships
  • Integrity
  • Employee Value
  • Excellence in all facets of the business

When customers feel the need to ask questions, no matter the size or importance, they can turn to the customer support team for assistance.

Contact Info:

Phone Contact Numbers

  • Online Assistance: 1-888-247-2262
  • Antigua: +1 800 744 2472
  • Argentina: 0800 444 2007
  • Aruba: +1 800 744 2472
  • Australia: 1300 655 767
  • Austria: +49 69 27 115 111
  • Bahamas: +1 800 389 0653
  • Bahrain: +973 17 828772
  • Barbados: 1-246-428-5077
  • Belgium: 070-220 100
  • Bermuda: 1-888-247-2262
  • Botswana: +27 11 4420822
  • Brazil: +55-11-3254-6600
  • Canada: 1-888-247-2262
  • Chile: 800 400 142
  • China: +86 400 811 2001
  • Columbia: +01 800-952-0337
  • Costa Rica: +0 800-052-1988
  • Cuba: 537 8363226
  • Curacao: 866 247 2262
  • Cyprus/Greece: 00800 39 12 91 998
  • Czech Republic/Hungary/Jordan/Qatar/St. Thomas/Ukraine/Vietnam: 1-514-393-3333
  • Dominican Republic: 1-888-760-0020
  • Ecuador: 1 800-010135
  • Egypt: +20 2 2579 2980
  • Denmark/Estonia/Finland/Latvia/Lithuania/Norway: +45 3311 4555
  • Ethopia: +254 20-2105348
  • France: 0825 880 881
  • Germany: +49 69 27115-111
  • Grand Cayman: 1 866 931 2021
  • Grenada: 800 744 2472
  • Guadeloupe: 590 590 211277
  • Haiti: 509 2810-5857
  • HongKong: +852 2867 8111
  • India: +91-11-4717-2900
  • Indonesia: +61 21 350 9507
  • Ireland: 1 800 709900
  • Israel: 972 3 607 2111
  • Italy: +39 06 835 14 955
  • Jamaica: 1 800 677 2485
  • Japan: 0570 014 787
  • Kenya: 254 20-3755646
  • South Korea: 82 2 3788 0100
  • Lebanon: 961 1 811690
  • Lesotho/Namibia: 27 11 4420822
  • Luxemburg: 32 70 220 100
  • malaysia: 60 3 2715 2053
  • Malta: 39 06 6501 1462
  • Martinique: 596 21 12 77
  • Mexico: 1-800-719-2827
  • Netherlands: 0800 0229 769
  • New Zealand: 64 9 969 7470
  • Pakistan: 92-21-356-77395
  • Panama: 00 800 052 1215
  • Paraguay: 595 21 448917
  • Peru: 0800 52 073
  • Philippines: 63 2 840 4626
  • Poland: (48) 22 696 85 21
  • Puerto Rico: 1-877-321-0173
  • Russia: 7 495 771 6471
  • Saudi Arabia: 966 3 8356000
  • Singapore: 65 6737 3166
  • South Africa: 27 11 4420822
  • Spain: 34 91 344 1726
  • Sri Lanka: 94 11 254 2875
  • St. Kitt’s/St. Lucia: 800 744 2472
  • St. Maarten: 52 55 9138 0280
  • Sudan: 254 20-2105348
  • Swaziland: 27 11 4420822
  • Sweden: 45 3311 4555
  • Switzerland: 0848 247 226
  • Taiwan: 886 2 2511 7799
  • Tanzania/Uganda: 254 20-2105348
  • Thailand: 66 2 718 1839
  • Trinidad & Tobago: 868 669 4279
  • Turks & Caicos: 1 866 931 2012
  • UAE: 971 4 2112 537
  • UK: 0871 220 1111
  • Uruguay: 54 11 4393 9090
  • Venezuela: 0 800 100 4918

Mailing Address

Corporate CommunicationsAir Canada Centre 1235P.O. Box 14,000Dorval, QuébecCANADA H4Y 1H4

Official Website

Visit the official Air Canada website in order to plan your next vacation or business trip. The company assists customers manage flight arrangements, while offering deals and promotions on car and hotel rentals. Customers can also learn about the various services provided by the company as well as sign up for the rewards program.

Customer Service Email

Send an email to the customer service department using the customer contact form. We reached out the customer service team and asked for information regarding passengers with severe food allergies.

Additional ways to connect with a customer service agent include: