Air France Сustomer Service

Contacting Air France Customer Service Center

For nearly 80 years, Air France has serviced the residents of France and customers around the world. The company currently flies to more than 90 countries, which translates to more than 150 destinations. As one of the largest regional and international airlines, Air France carries approximately 60 million passengers per year.

With this many passengers, a main focus of the company is customer relations. When customers have questions and concerns relating to travel plans, Air France provides several ways to remain in constant contact with the customer support team.

Phone Contact Numbers

The online customer service department is available Monday through Sunday, 8am to 7:30pm EST.

  • Online customer service: 1-800-992-3932

Customers wanting to contact the customer support team relating to reservation concerns can call Monday through Sunday, 8am to 11:59pm EST.

  • Reservations: 1-800-237-2747

Customers using the Flying Blue frequent flyer account can contact the customer service department Monday through Friday, 8am to 9pm; Saturday 8am to 5pm; Sunday 9am to5pm local time.

  • Fly Blue (France or Monaco): 3272
  • Fly Blue (International): (+33 1) 58 68 68 68
  • Germany: +49 180 5 007 772
  • Austria: +43 179 576 066
  • Belgium: Tel: (+ 32) 070 707 9 84
  • Luxembourg: Tel: + 352 34 20 80 80 88
  • Denmark: (+ 45) 70 10 00 73
  • Spain: +34 902 02 14 67
  • Finland: + 358 969379770
  • Great Britain: + 44 0870 24 29 242
  • Hungary: + 06 80 180 537
  • Ireland: + 353 0818 200018
  • Italy/San Marino: 199 30 90 92
  • Norway: + 47 81 53 51 51
  • Netherlands: + 31 09 00 040 02 52
  • Czech Republic: 800 100 370
  • Portugal: + 351 707 200 556
  • Russia: (+ 7) 499 922 39 36
  • Sweden: (+ 46) 0771 719900
  • Switzerland (French/English German): (+ 41) 0 84 800 00 23
  • Ukraine: (+ 380) 44 496 35 77
  • Israel: (+ 972) 180 944 1800
  • USA – Canada – Bermuda: (+1) 800 375 8723
  • Argentina: (+54) 1153542344
  • Belize, The Bahamas, Costa Rica, Guatemala, Honduras, Nicaragua, Panama, Puerto Rico, El Salvador: (+1) 519 772 3570
  • Brazil: (+55) 1155826528
  • Bolivia: (+1) 519 772 3570
  • Chile: (+1) 800 53 00 93
  • Colombia: 01 800 012 75 87
  • Ecuador: 1 800 35 9464
  • Mexico: (+52) 5547387048
  • Paraguay: (+1) 519 772 3570
  • Peru: 0 800 52 440
  • Uruguay: 00040190577
  • Venezuela: 0 800 100 34 64
  • Hong Kong: (+852) 2501 9488
  • India / Nepal / Bangladesh / Sri Lanka / Maldives and Bhutan: 1-800-1800-077
  • Australia: 02) 8223 9835
  • New Zealand: (09) 918 4408
  • French Polynesia: +689 47 47 48
  • Mainland China: 4008 808 909
  • Japan: (03) 5767 6010
  • Indonesia: (021) 2927 2233
  • South Korea: 02 3483 1231
  • Thailand: 00 1 800 441 273
  • Singapore: (+65) 6622 1097
  • The Philippines: 1 800 1441 0275
  • Malaysia: (03) 6207 4021

Mailing Address

  • Flying BlueF-94 852 Ivry sur Seine CedexFrance
  • Flying Blue35 King Street EastKitchener, ONN2G 4N5Canada
  • Flying Blue PB155 135Xin Gang Xi Road Hai Zhu District Guangzhou China
  • Flying BlueGPO Box 3944Sydney NSW 2001Australia
  • Flying Blue Customer Service Centre8th Floor, Tower No. 8C,Cyber City, DLF Phase II,NH8, Gurgaon, Haryana – 122002

Official Website

Visit the official Air France website in order to locate ticketing information and check into a flight. Customers can also find out additional information relating to their destination airport as well as ways to prepare for a business or personal trip.

Customer Service Email

When we attempted to contact the customer service department by email, we noticed the links on the website did not work. What we did find was the customer support team could be reached through social media. We sent a message asking for the dedicated email address.