CarMax Сustomer Service

Phone:

1-800-519-1511

Detailed Contact Information (By Departments)

Corporate

Write:
CarMax Home Office
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Call:
(800) 519-1511
Customer Relations Specialists are available to assist you Monday through Friday, 8:30 am – 8:00 pm EST.

Contacting CarMax Auto Finance

By mail:
CarMax Auto Finance
Attn: Customer Service
P.O. Box 440609
Kennesaw, GA 30160

By phone:
(800) 925-3612
Customer Relations Specialists are available to assist you Monday through Friday,
8:00 am – 10:00 pm EST, Saturday 9:00 am – 6:00 pm EST.

By email:
Contact CarMax Auto Finance
http://www.carmax.com/enUS/AutoFinanceFeedback/default.html

Time-sensitive inquiries

Write:
CarMax
Attn: Customer Relations Department
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Call:
(800) 519-1511
Customer Relations Specialists are available to assist you
Monday through Friday, 8:30 am – 8:00 pm EST.

Internet:
Contact Customer Relations
http://www.carmax.com/enUS/CorporateContact/default.html

Marketing vendor inquiries

Write:
CarMax
Attn: Marketing Solutions
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Email:
marketing_carmax@carmax.com

Contacting the CarMax Foundation

Write:
CarMax
Attn: Marketing, Foundation
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Email:
kmxfoundation@carmax.com

Social Networks