Chase Home Finance Сustomer Service

Phone:

1-800-873-6577 (New loans)
1-800-848-9136 (Existing loans)

Fax:

614-422-7575

Hours of Operation:

Monday–Friday, 8 AM ET until midnight
Saturday, 8 AM until 8 PM
Sunday, closed

Mailing Address:

Chase
Attn: Customer Care Research
Mail Code: OH4-7302
P.O. Box 24696
Columbus, OH 43224-0696

Twitter Support:
https://twitter.com/chasesupport

Helpful Links

Find a local branch:
https://locator.chase.com/

Speak to a mortgage banker:
https://www.chase.com/online/Mortgage/loan-officer-search.htm

Frequently Asked Questions:
https://www.chase.com/online/Home-Lending/mortgage-faq.htm