Esurance Сustomer Service

Phone:

1-800-ESURANCE (1-800-378-7262)

Email:

customerservice@csr.esurance.com
Click here to send an email online

Report a claim:

You can report your claim online or call us anytime at 1-800-ESURANCE
(1-800-378-7262).
https://www.esurance.com/file-a-claim-online

Mailing Address

Mail & fax (prior insurance documents):
Esurance Sales Fulfillment
P.O. Box 5262
Sioux Falls, SD 57117-5262
Fax: 1-800-684-4675

Mail & fax (any other documents):
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
Fax: 1-800-926-2869

Corporate headquarters

Esurance
650 Davis Street
San Francisco, CA 94111

Policy cancellation
We hate to lose you as a customer, but if you need to cancel your Esurance auto policy, please call us anytime at 1-800-ESURANCE (1-800-378-7262).

Property insurance

For policies underwritten by Safeco

Mailing address for payments:
P.O. Box 6476
Carol Stream, IL 60197-6476

Mailing address for everything else:
Safeco Imaging Center
Attn: Policy Support
P.O. Box 515097
Los Angeles, CA 90051-5097
Phone: 1-877-428-8651 (service & claims 24/7)

For policies underwritten by Homesite

Mailing address:
P.O. Box 414356
Boston, MA 02241-4356

Phone:
1-888-825-9763 (service & claims)

Customer service hours:
5 a.m.–6 p.m. PT (Monday–Friday)
6 a.m.–3 p.m. PT (Saturday)

Fax:
1-877-273-2984

For policies underwritten by Security First

Mailing address for payments:
Security First Insurance Company
P.O. Box 45-9025
Sunrise, FL 33345-9025

Phone:
1-877-581-4862 (claims)

Hours:
24 hours a day, 7 days a week

For homeowners/dwelling policies underwritten by The Assurant Specialty Property Companies

Mailing address for payments:
American Bankers Insurance Company of Florida
23852 Network Place
Chicago, IL 60673-1238

Mailing address for overnight payments:
JP Morgan Chase
Attn: ABIC DB MIA Exceed 23852
131 S. Dearborn, 6th Floor
Chicago, IL 60673-1238

Phone:
1-866-324-6516 (claims)

Hours:
24 hours a day, 7 days a week

Motorcycle insurance

For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561

Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week

For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)

Specialty insurance

For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561

Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week

For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)

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