First Data Сustomer Service

Phone:

+1 800 735-3362 (General)

Additional Phone Numbers

Merchants

  • First Data Global Gateway, (please have your merchant ID available) Tel: +1 888-477-3611
  • First Data Global Leasing Tel: +1 877-257-2094
  • First Data Payment Software Tel: +1 800-365-1998
  • Merchant Sales Inquiries Tel: +1 866-382-8643
  • Prepaid Services Support Tel: +1 877-848-8970
  • Secure Transport Vendor Integration Tel: +1 866-351-9981
  • TeleCheck Support Tel: +1 800-TeleCheck (+1 800-835-3243)

Financial Institutions

  • Card Issuing, Signature Debit, Heath Care Support Tel: +1 800-337-1222
  • Data and Analytics Support Tel: +1 800-337-1222
  • Debit Card and ATM Help Desk Tel: +1 877-866-7827
  • Instant Cash (existing clients) Tel: +1 800-641-0035
  • STAR Help Desk Tel: +1 877-866-7827
  • TeleCheck Tel: +1 800-TeleCheck (+1 800-835-3243)

Government Agencies

  • AccessNet/Telepath/EIC Application Support Tel: +1 800-747-1374
  • FDGS (Govconnect) Application Support Tel: +1 800-747-1374
  • govONE State Tax Application Support Tel: +1 800-332-4125
  • Higher Education Support Tel: +1 800-747-1374 Option 2
  • remitONE Tax Application Support Tel: +1 800-281-6570
  • State EFT Tax Application Support Tel: +1 800-281-6570
  • Transit Support Tel: +1 800-747-1374 Option 2
  • Treasury Support Tel: +1 800-747-1374 Option 2

Media Relations

  • General Media Inquiries Tel: +1 404-890-2300
  • mediarelations@firstdata.com
  • Retail & Alliance Services, Elizabeth Grice
  • elizabeth.grice@firstdata.com
  • Financial Services, Nancy Etheredge
  • nancy.etheredge@firstdata.com
  • Latin America, Cara Crifasi
  • cara.crifasi@firstdata.com
  • Europe, Middle East & Africa, Gerard Lysaght
  • glysaght@firstdatacorp.co.uk
  • Asia Pacific, Cara Crifasi
  • cara.crifasi@firstdata.com

Social Media

Social Media Team
socialmedia@firstdata.com
Investor Relations

IR Hotline Tel: +1 404-890-3000
investor@firstdata.com
Security

Report Suspicious E-mail Requests:
phishing@firstdata.com
FDC Corporate Security/Data Privacy Hotline

US Hotline Tel: +1 888-427-4468
International Hotline Tel: +1 402-777-2911
Ethics Hotline

Direct Dial
USA Tel: 1-800-337-3366 (English)

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