First Energy Сustomer Service

Phone:

Calling one of these numbers will put you in touch with a Customer Service Representative who can help answer your questions.

  • Outages: 1-888-LIGHTSS (1-888-544-4877)
  • Ohio Edison: 1-800-633-4766
  • The Illuminating Company: 1-800-589-3101
  • Toledo Edison: 1-800-447-3333
  • Met-Ed: 1-800-545-7741
  • Penelec: 1-800-545-7741
  • Penn Power: 1-800-720-3600
  • West Penn Power: 1-800-686-0021
  • Jersey Central Power & Light: 1-800-662-3115
  • Mon Power: 1-800-686-0022
  • Potomac Edison: 1-800-686-0011

Hours of operation:

8:00 am – 6:00 pm, Monday – Friday

Email:

Click here to send an email

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