Mattel Сustomer Service

Phone:

800-524-8697 (Mattel products)
800-432-5437 (Fisher-Price products)
800-348-0751 (Power Wheels Battery Operated Ride On Vehicles)
888-892-6123 (Computer based USB products and online games)
800-382-7470 (Hearing impaired support for all brands)

Hours:

Standard Business Hours
Monday – Friday
9 AM to 6 PM Eastern Time

Email:

Click here to send an email

Online chat:

http://service.mattel.com/us/LiveChat_offline.html