Sallie Mae Сustomer Service

Phone:

1-888-2-SALLIE (888-272-5543)
888-TDD-SLMA (888-833-7562) – TDD

Hours:

Monday–Thursday,
8:00 a.m.–9:00 p.m. EDT;
Friday, 8:00 a.m.–8:00 p.m. EDT.

Fax:

800-848-1949

Email:

Click here to send an email

Mail loan payments to:
Sallie Mae, Inc
PO Box 9532
Wilkes-Barre, PA 18773-9532

Cosigners: Please send your payments to:
Sallie Mae, Inc
PO Box 9555
Wilkes-Barre, PA 18773-9555

General Correspondence:
Sallie Mae, Inc
PO Box 9500
Wilkes-Barre, PA 18773-9500

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