Tiaa-Cref Сustomer Service

Phone:

800 842-2252
800 842-2755 (TDD)

Hours:

MON – FRI, 8 AM – 10 PM (ET)
SAT, 9 AM – 6 PM (ET)

Email:

Click here to send an email

By Mail

TIAA-CREF
P.O. Box 1259
Charlotte, NC 28201

For Overnight Delivery
TIAA-CREF
8500 Andrew Carnegie Blvd
Charlotte, NC 28262

Mutual Fund Accounts
TIAA-CREF Mutual Funds
P.O. Box 8009
Boston, MA 02266-8009

Additional Contact Information

800 842-2252 (Retirement Plan and Individual Retirement Account (IRA) Questions)
800 842-2888 (Retirement Plan and IRA Enrollment)
866 842-3519 (Wealth Management Services)
800 927-3059 (Brokerage Services)
800 223-1200 (Retail Class Mutual Funds)
877 825-0411 (Life Insurance)
888 381-8283 (529 Education Savings)
800 223-1200 (Proceeds Plus – Service Related Inquiries)
800 343-2551 (Proceeds Plus – Northern Trust)
888 380-6428 (Beneficiaries)
866 861-2249 (Plan Sponsors with New Institutions)
866 220-6583 (Asset Management or Fiduciary Services)