Hours of operation:
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Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311
Additional Phone Numbers
US Ticket Sales
Talk to a friendly rep during regular hours (at right).
Use our completely automated phone line for self-service ticket sales, even after hours.
US Fan Support
Call with urgent questions about orders you’ve already placed. You can also email us (a rep will respond ASAP) or find fast answers in our FAQs.
TDD (Telecommunications Device for the Deaf)
Type your request or question using this option.
US Arts Sales
Get tickets to the symphony, ballet, theater, and other arts events.
Fan Support Hours
Monday-Friday: 9 AM – 9 PM
Saturday: 9 AM – 8 PM
Sunday: 9 AM – 6 PM
(All hours are local time zone.)
Hawaii Fan Support Hours
Monday-Saturday: 8 AM – 8 PM
Sunday: 8 AM – 4 PM