Union Pacific Сustomer Service
Company Mailing Address and Phone
Union Pacific Railroad
1400 Douglas Street
Omaha, NE 68179
UP Main Number: 402-544-5000
UP Operator: 888-870-8777
Reporting Unusual or Suspicious Occurrences and Environmental Hazards
Please call 1-888-UPRRCOP (877-7267) to report hazardous materials releases, personal injuries, criminal activities, illegal dumping, or other environmental incidents.
Reporting Rough or Damaged Grade Crossings
To report rough crossings, or crossings blocked or obscured by vegetation (non-emergency situations only) within the state of California, please call (916) 789-6114.
To report emergency grade crossing blockages or damage, please call 1-800-848-8715.