WestJet Сustomer Service

Phone:

  • US: 1-855-547-2451
  • Canada: 1-888-937-8538 (1-888-WESTJET)
  • 1-877-952-0100 (For hearing impaired)

Hours of operation:

Open 24 hours a day, 7 days a week

Website:

Click here to visit

Flight Bookings: Calling outside Canada and U.S.

  • Argentina: 800-5381-5696
  • Australia: 800-5381-5696
  • Austria: 800-5381-5696
  • Bahamas: 1-866-884-9188
  • Barbados: 1-800-204-5647
  • Belgium: 800-5381-5696
  • China: 800-5381-5696
  • Colombia: 800-5381-5696
  • Costa Rica: 800-5381-5696
  • Denmark: 800-5381-5696
  • Dominican Republic: 1-888-751-4685
  • Finland: 800-5381-5696
  • France: 800-5381-5696
  • Germany: 800-5381-5696
  • Hong Kong: 800-5381-5696
  • Hungary: 00-800-5381-5696
  • Iceland: 00-800-5381-5696
  • Ireland: 800-5381-5696
  • Israel: 800-5381-5696
  • Italy: 800-5381-5696
  • Jamaica: 1-866-886-2488
  • Japan: 800-5381-5696
  • Korea (South): 800-5381-5696
  • Luxembourg: 800-5381-5696
  • Macao: 800-5381-5696
  • Malaysia: 800-5381-5696
  • Mexico: 001-800-514-7288
  • Netherlands: 800-5381-5696
  • New Zealand: 800-5381-5696
  • Norway: 800-5381-5696
  • Philippines: 800-5381-5696
  • Portugal: 800-5381-5696
  • Puerto Rico: 1-866-886-2388
  • Singapore: 800-5381-5696
  • South Africa: 800-5381-5696
  • Spain: 800-5381-5696
  • St. Lucia: 1-800 204-0409
  • Sweden: 800-5381-5696
  • Switzerland: 800-5381-5696
  • Taiwan: 800-5381-5696
  • Thailand: 800-5381-5696
  • Turks and Caicos: 1-866-887-1588
  • United Kingdom: 800-538-5696
  • United States: 1-888-937-8538

Package vacation bookings

Website: westjetvacations.com
Phone: 1-877-737-7001
1-877-952-0100 (TTY for hearing impaired)
Open hours: Mon – Sun: 6:00 a.m. to 10:00 p.m. MT

Package Vacation Bookings: Calling outside Canada and U.S.

  • Bahamas: 1-866-884-9188
  • Barbados: 1-800-204-5647
  • Dominican Republic: 1-888-751-4685
  • Grand Cayman: 1-800-204-0081
  • Jamaica: 1-800-101-2488
  • Mexico: 001-800-514-7288
  • St. Lucia: 1-800-204-0409

WestJet Cargo
Phone: 1-866-952-2746 (1 866 WJ CARGO)
Open hours: 6:00 – 21:00 MT (daily)

Other Contact Information

Mishandled baggage
Hours of operation vary by airport.
Please call toll-free 1-866-666-6224 for additional information.

Investor relations
Toll-free: 1-877-493-7853
Email: investor_relations@westjet.com

Charter requests
Email: charterquotes@westjet.com

WestJet store
Phone: (403) 539-7070
Fax: (403) 648-8715
Open Mon – Fri: 10:00 am to 5:00 pm MT
22 Aerial Place N.E.
Calgary, Alberta, Canada
T2E 3J1
westjetstore.com

Addresses

WestJet Campus
22 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 3J1

WestJet Hangar
21 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 8X7